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that you’re matched up with the service makes it truly simple to just change therapists when I felt like I wasn’t really connecting with my first couple therapists I just picked I believe it’s simply an option in the app where you can look for a different therapist you can read their BIOS and determine more about them and select which one you would like to deal with so I believe part of why I wasn’t really that impressed to begin with with those first therapists was that they were initially providing me kind of canned reactions which didn’t really sit well
Confronted with signing up with a desperately long NHS waiting list, Joe Rackham selected online counselling instead. “I simply felt that I could not wait any longer– I was inspired and prepared to handle my issues and rather liked the idea of doing so in the comfort of my own house,” said the 29-year-old, who resides in London. After an online search, he discovered a therapist whose profile fit his needs and booked a chat session for the next day.
Remote, text-based counselling is growing in popularity in the UK. The medical professional app Babylon uses treatment to 150,000 active users, while PlusGuidance, an online counselling service, has 10,000 users. The US-based service BetterHelp also has 150,000 registered UK users (though not all are active). Talkspace, another online therapy platform, reports it has 500,000 signed up users worldwide, with most in the US.
Online training encourages therapists on everything from using emojis to preventing misconceptions. They also need to protect patients’ personal information– a problem that has triggered controversy in the United States, where huge online treatment platforms have come under the spotlight.
Buckley said patients need to check services’ personal privacy policies prior to registering. “Not all online counselling sites utilize professionally trained therapists or stick to a principles policy, so ask your GP for a suggestion in the very first instance. Just like all type of services and assistance, what works for a single person might not work for somebody else,” he said.
Marc Bush, chief policy consultant at Young Minds, stated that while online counselling services are important, “they should not replace face-to-face treatment with a qualified specialist. If a young person is struggling, we would motivate them to talk with their GP in the very first instance, or to get in touch with an established service like The Mix, Childline or the Samaritans.”.
For Rackham, who has generalised anxiety disorder, online counselling wasn’t the ideal fit. “I felt it was near impossible for the therapist to truly get a sense of the concerns I was handling, as all they had to go from was my typed-out words. I believe I understood after that online session how crucial social interaction was.
” I’m a big fan of using technology in all locations of my life as an option to everyday problems. I have apps for everything, however when it pertains to mental health, you have to pick how technology contributes in your healing really carefully.”. Betterhelp Is Terrible
The company describes BetterHelp as the “largest online therapy platform worldwide,” geared toward assisting people dealing with issues “such as stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, household disputes, LGBT matters, grief, religious beliefs [or] self esteem.” The company’s FAQ area on its website clearly states BetterHelp’s app and counselors shouldn’t be used for individuals dealing with an extreme mental illness (schizophrenia, bipolar affective disorder) or for people thinking about self-harm. Rather, the app prides itself on having certified therapists and psychological health experts offered to help individuals through text, telephone call or video chat. That’s what many YouTubers who have actually accepted sponsorships from the company typically say in their own videos, where they speak on the tensions in their individual lives and feelings bordering on stress and anxiety or depression. Bobby Burns, Elle Mills, Philip DeFranco, Heath Hussar, Boogie2988, Shane Dawson and ChandlerNWilson are all developers who have Betterhelp Is Terrible sponsors now.
Many of these creators have spoken about psychological health problems in the past, but as burnout becomes a larger subject within the community– and traditional world– sponsorships including BetterHelp have increased, in spite of the app not being precisely what the creators are touting.